We have a strict policy to protect our customers and our business. Credit and Debit Card fraud is a very serious crime and is a criminal offence. Fraudulent purchases will be recorded and the IP address and customer tracking details will be handed over to the Police.

We use Google Checkout and Paypal for online transactions and we do not store your credit card details on our system.

During the ordering and payment process we record the IP address of your computer. This is to facilitate evidence gathering if and only if a transaction later proves to be fraudulent. The information is used for no other purpose.

Our payment processing partners utilise intelligent systems which look for suspicious transactions or usage patterns and report them. Sometimes, for your protection, we will contact you to verify an order - this will not affect instant delivery.

We investigate and pursue attempted fraud to the fullest extent of the law. This includes the recovery of civil compensation and costs as well as criminal prosecution.